Confirm that an approach, quotation, bank detail or document claiming to come from us is genuine before you respond or transfer funds.
Official correspondence is sent from @gettoppep.com. Lookalike domains, free mailbox providers and display-name spoofing are the most common impersonation routes.
The Contact page lists every legitimate desk contact and their scope. A name that does not appear there is not an authorised contact.
Genuine quotations carry a specification table, documentation package, lead time, shipping terms and a validity period. Quotations that omit these or add unexplained payment instructions should be treated as suspect.
Bank details are only confirmed through a verified call-back to a number obtained from this site — never from a number supplied in the message that requested the payment.
Certificates and batch records carry a catalogue reference, a lot number and a releasing analyst. A document missing these fields cannot be traced back to a batch.
Send the message, attachment or document reference and we will confirm whether it originated from us.
| Verification email | supply@gettoppep.com |
|---|---|
| Subject line to use | VERIFY — [company name] — [date received] |
| What to attach | The full message headers or a screenshot, plus any document received |
| Response time | Within one business day |
| Do not send | Bank details, credentials, identity documents or payment information |
Send the catalogue reference or target sequence, required purity, quantity and destination. The procurement desk returns a formal quotation with the documentation package and lead time.