What information we collect at enquiry and order stage, why it is collected, and how it is handled.
At enquiry stage we collect the contact details and organisation information you provide: name, work email, organisation, organisation type, country, product or sequence of interest, quantity, purity target, intended research application and any documentation or shipping requirements you specify.
Information is used to prepare and issue quotations, assess specification feasibility, prepare the documentation package, arrange shipment and maintain the commercial record of the transaction. We do not use enquiry details for unrelated marketing.
Customer sequences and project details are treated as confidential. Non-disclosure terms can be agreed before technical disclosure. Customer sequences are not published, resold or reused for any other buyer.
Information is shared only where necessary to fulfil the transaction — for example with carriers and customs brokers for shipment, or with analytical providers where third-party testing has been requested. We do not sell contact data.
Commercial records are retained for the period required to support batch traceability, warranty and statutory record-keeping obligations. Analytical and batch records are retained against the lot.
Requests to access, correct or delete enquiry information can be sent to supply@gettoppep.com. Records that must be retained for traceability or statutory purposes are the only exception.
The site uses only the technical storage required for it to function. No advertising or behavioural profiling cookies are set by this site.
Send the catalogue reference or target sequence, required purity, quantity and destination. The procurement desk returns a formal quotation with the documentation package and lead time.